Saida Mhamdi
Sales & Business development Manager
Profile summary
Dynamic professional with expertise in business development, stakeholder engagement, event management, and client relations across hospitality and corporate sectors. Proven success in B2B sales, strategic partnerships, and corporate communications. Fluent in English and Arabic, with strong diplomatic and organizational skills. Focused on driving brand growth and service excellence.
Career highlights
Growth Strategy and Customer Satisfaction: Developed a growth strategy focused on financial gain and customer satisfaction at Raw Middle East.
Cultivated Corporate Client Relationships: Developed new business opportunities by cultivating corporate client relationships at Grand Central Bakery & Kitchen.
Key skills
Professional experience
• Developing a growth strategy focused on financial gain and customer satisfaction. • Conducting research to identify new markets and customer needs. • Preparing sales contracts ensuring adherence to legal guidelines. • Managing team performance and ensuring operational excellence.
- Developing a growth strategy focused on financial gain and customer satisfaction.
- Conducting research to identify new markets and customer needs.
- Preparing sales contracts ensuring adherence to legal guidelines.
- Managing team performance and ensuring operational excellence.
• Collaborated with marketing to create and execute a 12-month marketing plan. • Designed and presented corporate wellness packages tailored to client needs. • Developed new business opportunities by cultivating corporate client relationships.
- Collaborated with marketing to create and execute a 12-month marketing plan.
- Designed and presented corporate wellness packages tailored to client needs.
- Developed new business opportunities by cultivating corporate client relationships.
• Expanded client base through strategic solicitation and rapport-building. • Identified new business opportunities, negotiated deals, and closed sales. • Ensured service quality and policy compliance within the department.
- Expanded client base through strategic solicitation and rapport-building.
- Identified new business opportunities, negotiated deals, and closed sales.
- Ensured service quality and policy compliance within the department.
• Identified and engaged new leads; managed existing accounts. • Advised high-level stakeholders with tailored strategies and insights. • Aligned client needs with product offerings to boost upselling and cross-selling.
- Identified and engaged new leads; managed existing accounts.
- Advised high-level stakeholders with tailored strategies and insights.
- Aligned client needs with product offerings to boost upselling and cross-selling.
• Built and maintained key customer relationships. • Resolved customer issues efficiently and promoted new products. • Collaborated with internal teams to plan strategic growth.
- Built and maintained key customer relationships.
- Resolved customer issues efficiently and promoted new products.
- Collaborated with internal teams to plan strategic growth.
• Developed and executed comprehensive PR strategies. • Managed influencer relationships and content creation. • Oversaw logistics for special events and media engagement.
- Developed and executed comprehensive PR strategies.
- Managed influencer relationships and content creation.
- Oversaw logistics for special events and media engagement.
• Marketed and promoted high-end tech products. • Conducted product presentations tailored to client needs. • Managed after-sales service in line with company policies.
- Marketed and promoted high-end tech products.
- Conducted product presentations tailored to client needs.
- Managed after-sales service in line with company policies.
• Processed customer orders and managed accounts professionally. • Addressed inquiries and complaints within defined scope. • Maintained updated knowledge of product offerings and procedures.
- Processed customer orders and managed accounts professionally.
- Addressed inquiries and complaints within defined scope.
- Maintained updated knowledge of product offerings and procedures.